This Privacy Policy describes how Chromakane collects, uses and shares your personal information when you browse or make a purchase from www.chromakane.com (the ‘site’).

What personal information do we collect?

Due to international and state laws, such as the EU’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), it is now a requirement to ask for permission to use certain cookies and provide information on how your cookies will be used if accepted.

• Certain personal information about your device is collected automatically when you visit the site, including your IP address, time zone and certain cookies (i.e. search terms, pages you have visited). Cookies are text files with small pieces of data, used to identify your device as you use a network.

• Other personal information is collected from you voluntarily when you carry out certain actions on our site, such as signing up to our email mailing list, taking part in surveys, engaging in our social media offers, or collecting rewards points.

• Certain information is also collected from you when you make a purchase through the site, including your name, email address, billing and shipping information.

When visiting any given page on our site, you may come across links to other sites. By clicking on any of these, you are entering another site that is governed by that site’s privacy policy.

How do we use your personal information?

Your personal information is used to improve our site, keep it safe from fraudulent behaviour, and optimise it for future experiences. Your personal information may occasionally also be used to analyse and improve our marketing and advertising campaigns. Depending on the preference you share with us, we may also use your personal information to provide you with tailored Google advertising relating to Chromakane’s products and services which may be of interest to you. However any order-specific information we collect is used solely to process your order placed through the site, and to communicate with you as your order is fulfilled; it is never used or distributed to third party sites for marketing and advertising purposes.

We use Squarespace to run our site. You can find out more about how Squarespace uses personal information here.

Your rights to access your personal information

We will maintain your personal information from your visits and/or purchases on our site for our records unless we are requested by you to delete it.

• You reserve the right to access the personal information we hold about you, and to ask us to update or erase it.

• You can choose opt out of our email mailing list by following the ‘Unsubscribe’ link in the footer of any email campaign.

• You can also choose to opt out of our targeted advertising by visiting this Google settings page.

Please get in touch with us at hello@chromakane.com for further assistance or information.

Changes to our privacy policy

We reserve the right to update our privacy policy, from time to time and without prior notice, in order to reflect changes to our practice or to realign with any legal and regulatory changes which may occur.

Last updated: 15 March 2024